DocPrint Pro 5.0 command line not printing electronic signature

I am using Topaz signature pad and client sign in .rtf file using application provided by Topaz. When you print out, the conversion by command line does not show the signature as shown in the above attached file #4. Adobe Acrobat, DocPrint Driver and docPrint virtual printer seem to print out signature with date and time stamp but not the command line one.

Would you please look into this and recommend the solution as the signature is extremely important to me with Electronic Medical records. Thanks.

Regards,
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Hi,

Is it possible for you to change the "Topaz signature pad" to an image and insert the image into RTF file before you run doc2pdf.exe to convert this RTF file to PDF file from command line? I think this solution will solve the problem when you convert RTF file to PDF file from command line, if possible, you may give it a try.

Please don't hesitate to contact us if you have question on this.

Thank you!

Best regards,
VeryPDF
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This is true electronic signature that is legally valid as it is with time and date stamp and if you change any thing in the rtf document, the signature will disappear. Pasting an image is not legally valid electronic signature as far as I know, as the same signature can be pasted anywhere and it does not have time and date elements. Electronic Medical Records has to be legally valid. Is there something you can do with the code so that it reads the signature, just as your docprint pdf driver is doing?
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Hi,

Because doc2pdf.exe command line is using MS Office OLE technology to convert RTF file to PDF file, so it should support all functions in the MS Word product.

I guess "Topaz signature pad" doesn't work if doc2pdf.exe convert your RTF file to PDF file at background,

"C:\Program Files\docPrint Pro v5.0\doc2pdf.exe" -s ShowOfficeUI=1 -i C:\input.rtf -o C:\output.pdf

Can you work see "Topaz signature pad" correctly in output PDF file by above command line?

Please don't hesitate to contact us if you have question on this.

Thank you!

Best regards,
========================================================
The command line you gave worked fine. The signature with proper date and time is printed correctly in the pdf file. Thank you very much.

Best Regards,
Customer
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I am totally stumped!!! The command line that you provided worked at home computer as I tested it immediately after you sent me the solution but it would not work on my work computer. Both of them have MS Office 2007. However following are the differences:

1. Work computer is Windows XP while the Home Computer is Windows 7 Ultimate
2. Work Computer MS Word has Topaz signature pad Add In installed.
3. When work computer opens the file during the execution of code because of -s ShowOfficeUI=1 part of the code, it does not show the signature stamp while the home computer does show the signature stamp.

When I say, did not work, what I mean that the Signature taken by Topaz Signature pad does not show up in converted pdf file. I am also attaching here with the test.rtf file.

Could it be different setup of MS Word? Could it be OS? Or Could it be the Add In that makes the difference? Please guide me to isolate the problem. Thanks.

Regards,
Customer
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Command line htmltools.exe worked fine as far as topaz signature stamp is concerned, it is just for your information.
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If this is of any help.... the Add In by Topaz Signature Pad is a Macro in MS Word. For Security reasons, it got disabled today and I had to enable it to make it work. Just for your information to narrow the problem..

Thanks.
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Hi,

We glad hear from you that this problem was solved, thanks for your great information.

Thank you!

Best regards,
VeryPDF

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