Page Number in faxable TIFF file

We are having another issue when converting pdf2img, which is that only the first page of the fax comes through. We think it is related to the pagenumbers in the tiffinfo.

BAD fax - only one page comes through:

TIFF Directory at offset 0x5f8e (24462)
Page Number: 1-1
TIFF Directory at offset 0x11e50 (73296)
Page Number: 2-2


GOOD fax:

TIFF Directory at offset 0x8 (8)
Page Number: 0-2
TIFF Directory at offset 0x608c (24716)
Page Number: 1-2
Here is the documentation regarding how the pagenumber should be set up for faxing:

-----------------
PageNumber(297)                                                    SHORT
RequiredByTIFFforFAX, TIFFExtension
Count = 2
The first number represents the page number (0 for the first page);
the second number is the total number of pages in the document. If
the second value is 0, then the total page count is not available.
No default, must be specified
-----------------

Basically 0 should be the first page. then it should have a - and then the total number of pages or 0 if unknown.

Ex.
Page Number: 0-2 (THIS IS PAGE 1 OF 2 PAGE FAX)
Page Number: 1-2 (THIS IS PAGE 2 OF 2 PAGE FAX)
OR
Page Number: 0-0 (THIS IS PAGE 1 OF UNKNOWN PAGES)
Page Number: 1-0 (THIS IS PAGE 2 OF UNKNOWN PAGES)

Please fix and send us a new version as soon as possible. Thank you.
=======================================
We have fixed this problem to you, please download the new version from following URL to try again,

XXXXXXXXXXXXXXX

VeryPDF
======================================= 

Thank you but that did not work. The page numbers need to start from 0 (as I wrote below)

For example:
TIFF Directory at offset 0x8 (8)
Page Number: 0-2 -- this is page 1
TIFF Directory at offset 0x608c (24716)
Page Number: 1-2 --this is page 2


In addition, the license key is no longer working and I get a watermark on my converted page. Please address these 2 issues as soon as possible. Thank you.
==================================
I have tried pdf2fax.bat file, it is report the following information,

tifftools\tiffinfo.exe test_fax.tif
TIFF Directory at offset 0x406f2 (263922)
Subfile Type: multi-page document (2 = 0x2)
Image Width: 1728 Image Length: 2156
Resolution: 204, 196 pixels/inch
Bits/Sample: 1
Compression Scheme: CCITT Group 3
Photometric Interpretation: min-is-white
FillOrder: msb-to-lsb
Orientation: row 0 top, col 0 lhs
Samples/Pixel: 1
Rows/Strip: 2156
Planar Configuration: single image plane
Page Number: 1-2
PageName: Page 1
Group 3 Options: EOL padding (4 = 0x4) TIFF Directory at offset 0x46248 (287304)
Subfile Type: multi-page document (2 = 0x2)
Image Width: 1728 Image Length: 2156
Resolution: 204, 196 pixels/inch
Bits/Sample: 1
Compression Scheme: CCITT Group 3
Photometric Interpretation: min-is-white
FillOrder: msb-to-lsb
Orientation: row 0 top, col 0 lhs
Samples/Pixel: 1
Rows/Strip: 2156
Planar Configuration: single image plane
Page Number: 2-2
PageName: Page 2
Group 3 Options: EOL padding (4 = 0x4)

The page number is "Page Number: 1-2" and "Page Number: 2-2", they are all right.

Can you please let us know what command line options that you used? Can you please create a test package for us to show this problem?

VeryPDF
==================================

I'm sorry but you are not understanding. The page numbers have to start from 0 not from 1

Page 1 should say 0
Page 2 should say 1
============================================
Hi,  as I said before, The first page number should NOT start with 1, it MUST start with 0.

Please see this link...

http://www.ietf.org/rfc/rfc2301.txt

-----------------
PageNumber(297)                                                    SHORT
RequiredByTIFFforFAX, TIFFExtension
Count = 2
The first number represents the page number (0 for the first page);
the second number is the total number of pages in the document. If
the second value is 0, then the total page count is not available.
No default, must be specified
-----------------
============================================
Please download the new version of pdf2img.exe from following URL, this version is start from page 0,

XXXXXXXXXXXXXX

VeryPDF

 

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