I am using your product to convert .pcl files to .pdfs – so far we’ve bought 5 licenses.
At one of the installations it has been running fine since at least January.
Now all of a sudden we are getting an error with the pctools command line program that the application won't initialize with error code 0xc0000005 and it stops.
if I try to use the gui - when I say to save the pdf nothing is saved.
urgent assistance would be greatly appreciated as this is in a production environment.
Please turn off DEP for "C:\Program Files\VeryPDF PCL Converter v2.0\pcltool.exe" application to try again, please refer to following steps about how to turn off DEP in your system,
1. Click "Start"
2. Select "Control Panel"
3. Select "System"
4. Click the "Advanced" tab
5. In the "Performance" region select "Settings"
6. Click the "Data Execute" tab in the dialog box that opens 7. Select "Turn on DEP for all programs and services except for those I select"
8. Click "Add"
9. The open dialog box will open. Browse and select "C:\Program Files\VeryPDF PCL Converter v2.0\pcltool.exe" application in your computer, 10. Click "Open"
11. Click "Apply"
12. Click "Ok"
OK, you can run "C:\Program Files\VeryPDF PCL Converter v2.0\pcltool.exe" without any problem now, please to try.