I get I/O error with VeryDOC Postscript to Text Converter Command Line Server License

Yesterday I purchased your VeryDOC Postscript to Text Converter Command Line Server License v2.0.   I execute this command line in our interface engine but when I feed a postscript file thru your converter I get this i/0 error below

An I/O error occurred while executing command 'R:\ps2txt\ps2txt.exe -nolayout $gSrcFile$ $gDstFile$' occurs but produces the output so we send this to the sink.
When I send a text file thru I do not get the error but that is of no use to me.  I need to convert postscript.

I registered your Postscript to Text Command Line software,
~~~~~~~~~~~~~
Your Postscript to Text Command Line v2.0 registration key is,
xxx

Any help would be appreciated.
thanks
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I just found that a small Postscript file works with no i/o error, but a larger one gets the error. maybe the license is not invoked.

Please use following command line to register ps2txt.exe in your system,
I used this at the command line.
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125? lines post script works
145?  lines does not work
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Can you please email to us your sample PS file for test purpose? after we checked your sample PS file, we will figure out a solution to you shortly.

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