PCL to PDF Converter does create zero byte PDF files

My company just recently purchased this software and I had a question about something that I have been noticing. It appears as if the software is converting the PCL file, but then the byte count drops to zero and the process starts all over again.  Today, I needed to start the converter process on a file 3 times before it finally converted the PCL file properly. Is there any way I can find out why this happens or if there is a patch for the software?  Is there a setting on VeryPDF or a setting on Windows that I should look at/change?  This issue happens maybe 2 or 3 times a week where we are processing multiple files daily, so the issue is not widespread.

Thanks for any help you can provide.
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Thanks for your message, do you have a way to reproduce this problem on some special PCL files? If yes, please email to us some PCL files for test purpose, after we reproduced your problem in our system, we will figure out a solution to you asap.

VeryPDF
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Here is our order number and a copy of the PDF that we eventually created off of the file I gave you yesterday. Same password as the other file.
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After reviewing the order # I was given I believe it is the wrong one. I will send the correct one when I receive it.
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Thanks for your message, we have checked your "g parts asset management recon  nylt50 20110413.pdf" file, this PDF file was converted by VeryPDF PCL Converter, this PDF file is look fine, can you please kindly point to us where is wrong in this PCL file? Can you please email to us your original PCL file for test purpose?

VeryPDF
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I gave you the original PCL file with the first zip file I gave you,  but here it is again.  We copy the file over to our watched "IN" directory with a new name (in this case it was "g parts asset management recon  nylt50 20110413.PCL" I've actually watched these PDF files being built and have noticed that, on occasion, the file is built but only has 1 byte. I have also watched the VeryPCL software try and rebuild PDF files and start from zero bytes again. I am actually watching this happen on a file right now.
The byte count goes up to a certain point, then it falls back down to zero and tries to rebuild it again.
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We can run following command line to convert your PCL file to PDF file correctly,

"C:\Program Files\VeryPDF PCL Converter v2.0\pcltool.exe" D:\temp3\verypdf.PAR D:\temp3\verypdf.PAR.pdf

Please download the converted PDF file from following URL for checking,

XXXXXXXXXXXXXXX

just a question, can you convert this PCL file to PDF file correctly by above command line in your system?

VeryPDF

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