Problems while eavaluating pdf2html

I'm evaluating pdf2html v.2.0. I have a problem with one file, that pdf2html refuses to convert. The error message is:
Can't extract information from the c:\file.pdf file. Perhaps the PDF file is encrypted. Please double check this PDF file.

But ... that file is NOT encrypted. It was created with Adobe Acrobat X Pro.

I think about buying this Software but I cannot do this as long as there are difficulties with some files.
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We apologize for any inconvenience this may have caused to you, we suggest you may download PDF2HTML Command Line End User License v3.2 from following web page to try, we hoping this product will work fine to you,

http://www.verypdf.com/pdf2htm/index.html#dl
http://www.verypdf.com/pdf2htm/pdf2html_cmd.zip

after you unzip it to a folder, you can run following command line to convert your PDF fileto HTML file easily,

pdf2html.exe -noimg C:\in.pdf C:\out.htm
pdf2html.exe -onehtm C:\in.pdf C:\out.htm
pdf2html.exe -oneword C:\in.pdf C:\out.htm
pdf2html.exe -homeurl "http://www.verypdf.com" C:\in.pdf C:\out.htm

VeryPDF

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