Question regarding postscript to ascii

When I try to run your software to convert a postscript to ASCII all I get is:

The trial version will only convert the first a few pages from a PS (postscript) file to a text file, if you need to convert more pages, please purchase it from 'www.verydoc.com' site.

Am I doing something wrong? I would send you the postscript but it contains medical records so I am unable to do so. I am trying to demo your software to convert postscripts from different systems.
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We apologize for any inconvenience this may have caused to you, can you please email to us your sample postscript file and your Order ID (if you have)? after we checked your sample postscript file, we will figure out a solution to you shortly.

VeryPDF
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Did you not read the email I sent?
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Yes, we have read your email, can you please email us the sample PS file for test purpose?

VeryPDF
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Here is a sample report that I am trying to convert to text. All I get is a blank document. I have not purchased your software yet because I have not been able to convert the attached document.
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We notice your PDF file is contain embedded fonts only, so you can't extract text contents from this PS file directly, however, you can by following steps to convert your PS file to text file,

1. please download our PS to PDF Converter to convert your PS file to PDF file first,

http://www.verydoc.com/ps-to-pdf.html

you can run following command line to convert your PS file to PDF file,

ps2pdf.exe D:\temp\919064.ps D:\temp\919064.pdf

2. please use our PDF to Text OCR Converter Command Line to convert your PDF file to text file,

http://www.verypdf.com/pdf2txt/pdf-to-text-ocr-converter.htm

pdf2txtocr.exe -ocr D:\temp\919064.pdf

3. OK, you will get a text file from the PDF file, please refer to a sample text file in attachment, this text file was created from your PS file.

VeryPDF
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