receiving error when trying to open a pdf

Hi there,

Have a pdf that is not locked by security that I try to open using Very PDF and receive this error:

Do you by chance have any ideas why this pdf is not accessible?

I’d be happy to send the pdf to you for review.

Thanks!
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We apologize for any inconvenience this may have caused to you, we suggest you may download PDF2HTML Command Line End User License v3.2 from following page to try again, we hoping PDF2HTML Command Line End User License v3.2 will work fine to you,

http://www.verypdf.com/pdf2htm/index.html#dl

http://www.verypdf.com/pdf2htm/pdf2html_cmd.zip

VeryPDF
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I had originally bought command line by mistake. Since I'm not a command line user.

Can I send the pdf to you to try out? Maybe I'm doing something wrong.
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Yes, please email to us your sample PDF file and your Order ID (if you have), after we checked your sample PDF file, we will figure out a solution to you shortly.

VeryPDF
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Great.

Attached is the pdf I want to turn into a 1 html page.

Order # XXXXXXXXXXXXX

Let me know what you find out, because I have about a 100 pdf articles that I need to turn into html pages.
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We have created a new PDF file to you, please download new PDF file from following URL, you can use PDF2HTML GUI version to convert this new PDF file to HTML files without any problem,

VeryPDF
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Thank you.

What was the problem?

What process did you use to create a new pdf from the one supplied, so I know what to do with the other article pdfs that I need to convert.
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This can be done easily, you can download and install docPrint Pro v5.0 from our website first,

http://www.verypdf.com/artprint/index.html

http://www.verypdf.com/artprint/docprint_pro_setup.exe

after you installed docPrint Pro v5.0, please print your PDF file to docPrint PDF Driver to create a new PDF file, then you can use PDF2HTML GUI version to convert this new PDF file to HTML file correctly.

You can also install other virtual PDF Printer to instead of docPrint PDF Driver, the other PDF Printer will able to recreate a new PDF file for you too.

VeryPDF

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