We bought DocPrint Pro SDK about 2 years ago to convert PostScript files to JPG.
We are using this is a VB.NET application and it’s been running fine for 2 years.
We are currently moving the application from one server to another.
We loaded DocPrint on the new server and now we are receiving the following error:
Can you please provide me information on how to remove this message?
I figured that based off of the message box, that does not explain why we are receiving the error on the new server. It works fine on existing erver.
Why can't we use the same version that we currently have?
Yes, you can use your old version without any problem, please copy all files from your old machine to new machine, register the product by your old license key, then you can use the old version on your new server properly.
We don’t know why you see this “expiration” messagebox, are you using the wrong version ofPro product? Can you get this messagebox on your old computer?
I installed the software on the new server, registered the product with the old license key and now this “expiration” message box is appearing.
We only have one version of DocPrint Pro. I don’t get this error on my development PC or on our production server.
We are trying to migrate our app from one production server to another and now this error is occurring.
The only difference we see on the servers is the original production server is Window Server 2003 SP 1, while the one we are trying to switch to is SP 2.
We suggest you may copy all files from your development PC or your production server to new server to try again, this may solve this problem to you.
I copied all the files from my development PC to our new server and it worked.
Thank you for your message, if we can be of any other assistance, please feel free to let us know.