PDF printing problems


I have been using PDFcamp Pro Version 2.30 for some time.  However, I am attempting to create PDF documents from Microsoft Word 2010 and, to my frustration, none of the text will print.  Documents that include both text and pictures show only the pictures; the areas where the text should appear are blank.  I am using Windows 7.

Do you have any troubleshooting help for me?

Our PDFcamp Printer does support Windows 7 and MS Word 2010 application, we suggest you may uninstall PDFcamp Printer and reinstall it to try again.

Also, you can download docPrint Pro v5.0 product from following web page to try, docPrint Pro v5.0 does support both 32bit and 64bit Windows 7 systems, we hoping this product will helpful to you too,



Thank you for the help.

I reinstalled PDFcamp as you suggested.  I tested one of the same document that was previously printing without the text.  It printed the text, but the paper size was not correct.

So I went into Devices & Printers, Printing Preferences, and selected Paper Size: Standard : Letter (8 1/2x11in).  When I tested my document, it was again printing the pictures without the text.

So I went back into the PDFcamp Printing Preferences and changed to Paper Size: Standard: Legal (8 1/2x14in).  When I tested my document, it printed correctly, but the paper size was not what I wanted.

So I went into the PDFcamp Printing Preferences again and changed to Paper Size: Custom.  I set the Width to 8.5" and the Height to 11" (standard letter size).  I tested the document again and it printed perfectly.

If there is some fix to this, please let me know.

Hope this helps.
Thanks for your message, we suggest you may download and install docPrint Pro v5.0 from following URL,


after you installed it, please print your Word document to docPrint PDF Driver, save to a new PDF file, we hoping this solution will helpful to you.


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