VeryPDF Knowledge Base

PDF Driver is crash when print by Adobe Reader 9.4 version

2011/09/19

Please find attached pdf file with which we found a bug. Steps to replicate:
1. Open in Acrobat Reader
2. Click Print
3. Set “Choose paper source by PDF page size” checked
4. Click OK
5. gswin32c.exe get crashed

Second scenario:
1. Open in Acrobat Reader
2. Click Print
3. Uncheck “Choose paper source by PDF page size”
4. Click OK
5. Open Saved (Printed) document in Acrobat Reader
6. Click Print
7. Click OK
8. Result document (printed) will be blank

Please investigate. Let me know if you cannot replicate this issue on your side
==================================
I have test your PDF file in my system just now, everything is fine, I’m using 32bit Windows 7 system and Adobe Reader X, what system and version of Adobe Reader are you using?

VeryPDF
==================================
Hi, I tried a couple of different versions, here the results:

8.3.0 – crashed
9.3.0 – working fine
9.4.xx – crashed
10.xx – working fine
==================================
Version I used to generate ps file which I sent you was 9.4.2
==================================

I have downloaded and tried Adobe Reader 9.4.xx in my system today, Ghostscript 9.02 doesn't crash at all, I'm using 32bit Windows 7 system, it seems this problem is appear on 64bit Windows 7 system only, I will try to install a 64bit version of Windows 7 system and test this problem at later.

In the meantime, I suggest you may choose “Print as image” option in Adobe Reader application, we hoping this option will work better for you,

Step 1: Click “Advanced” button in Print dialog,

Step 2: Select “Print as image” option in “Advanced Print Setup” in Adobe Reader application,

Step 3: Click “OK” button to start the printing.

VeryPDF

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pdf print

The -shell and -shell2 parameters are working working better

2011/09/19

Hi, I am using your software with a standard licence to print pdf in a batch process to call specific trays on a xerox copier. Depending on the computer I am printing from, I found that the -shell -shell2 trigger is working working better. I would like to know the difference between the different -shell triggers (shell, shell2..).

Thank you.
==========================
-shell and -shell2 parameters are just two different methods to print PDF files by shell, they haven't too much difference, you can use any one of them.

VeryPDF
==========================
since they both exist i was assuming i should use them accordingly.

sometimes when i print multi pages pdf i end up getting only part of the file, like the printer will print only few first pages, what may cause this ?
==========================
What options are you using? Can you print your PDF file correctly by following command line?

Pdfprint.exe -raster2 C:\test.pdf

We hoping -raster2 parameter will work better for you.

VeryPDF

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doc to any converter

Use DOC to Any Converter to convert Excel documents to BMP files

2011/09/172011/09/30

Hi,

I have been testing your Doc 2 Any Command Line program using it as a way of batch converting files but have since run out of trial attempts, It works perfectly for Word but have hit a few problems with excel such as saving the whole sheet instead of just the data in a sheet which makes the files too large (3gb!!!) . Therefore we are having to adopt a two step approach, Excel to PDF and TXT then PDF to BMP. Is there an easier solution?

I was wondering if you could also provide me with another 300 trail attempts? just so I can finish testing before we look to purchase the full product?

Kind Regards
==========================
Hi,

>>Therefore we are having to adopt a two step approach, Excel to PDF and TXT then PDF to BMP. Is there an easier solution?

You can run following command line to convert your Excel document to black and white TIFF image,

Doc2any.exe -useprinter -useoffice 1 -compression 32773 -bitcount 1 -xres 300 -yres 300 C:\test.xls C:\out.tif

Above command line will convert your XLS document to black and white TIFF image at 300DPI and PACKBITS compression.

>>I was wondering if you could also provide me with another 300 trail attempts? just so I can finish testing before we look to purchase the full product?

Doc2any.exe does count the trial times automatically, after trial times is expired, we are unable to reset it again. However, we suggest you may copy doc2any.exe and dependent files to another system, you can evaluate doc2any.exe on your another system continue.

VeryPDF
==========================
Hi again,

The solutions were great - thank you, another query is docm/xlsm to bmp/txt, is this possible?

Kind Regards
==========================
Doc2any.exe does support docm/xlsm to bmp/txt conversion, you may run it in command line to try, if you can't get it work, you may simple rename .docm to .doc, .xlsm to .xls first, and run doc2any.exe to convert docm/xlsm to bmp/txt again, then you will get it work.

VeryDOC
==========================
We have tested this and when we pass through a .docm as a .doc the macro's within a document is run, is there a way to convert the document but prevent the macros from running??

Kind Regards
==========================
Thanks for your message, Doc to Any Command Line hasn't an option to suppress macros in docm format in the current version, however, your suggestion is great, we will try to implement this function in the future.

VeryDOC

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pdf split-merge

I have a problem with PDF Size Splitter

2011/09/172011/09/19

Bought two licenses of VeryPDF Size Splitter. However, I can't make it work.

Every time I give the command "begin split" the undercarriage system refers to the "options ..." and never makes the Division commanded.

Already tried to do everything in their manuals and nothing does next.

I request clear directions for doing the split files.
==========================

I have tried to split your PDF file by 1M file size, PDF Size Splitter does split your PDF file without any problem, please look at following screenshot,

What is the value of “Split by file size” option that you used to split the PDF file? I have test 1MB, everything is fine if I split the PDF file by 1MB.

VeryPDF
============================
Sorry for the insistence. But the problem is not this. The problem is that when I give the command to “split” the system throws me to the "options" screen.

Give "ok" to exit this her options and return to the home screen. I give the command again to split, again going to the options screen. It is in this vicious circle without splitting the file. (command screen, options screen, command screen, options screen ... ...)

I need to know how to get out of that circle. If there is any way to parameterize to system does not fall into this options screen. Or what should I do in those screens of options for the system does not come back anymore.

I've tried to make the Division with various sizes, 350 k, 500 k, 1 m, 2 m, 2 m etc.

Thank you
================================
After you click “Split” button, the “Option” dialog will appear automatically, please click “OK” button to close the “Option” dialog, you will come back to the “command screen” and PDF Size Splitter software will split your PDF file automatically, “Begin Split” button is become gray at this time, after splitting is finished completely, “Begin Split” button will be enabled again.

If you still have same problem, please create a remote desktop account on your test machine, after we logged into your test machine, we will research this problem for you asap.

VeryPDF

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pdfcamp printer

PDFcamp Printer Pro and 64bit system

2011/09/17

Thanks for your message, PDFcamp Printer Pro v2.3 is 32bit application, it doesn't support 64bit system.

If you wish use Pro version, you can download and install docPrint Pro v5.0 from following web page to try,

https://www.verypdf.com/artprint/index.html#dl

docPrint Pro v5.0 is a great product, it is support both 32bit and 64bit systems.

VeryPDF
=============================
Here's where we seem to stand.

The user-requested product PDFcamp Printer Pro is designed for 32-bit only. No 64-bit version.
The vendor has several products (PDFcamp Printer and docPrint Pro) that are 64-bit but neither is being requested by ERCOT staff.
=============================
Is it possible for you to redirect us to an alternative link to download the trial version for (PDFcamp Printer and docPrint Pro). From what I understand these 2 products should be compatible with Windows7 64bit OS. The link below from your email is being block from our network for security reason. If no other download links are available, can you send us the install source through email, you might want to change the executable file extension to something else as our Email system will filter that extension? Thank you for your assistance!
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Thanks for your message, PDFcamp Printer x64 v2.5 and docPrint Pro v5.0 are all support Windows7 64bit OS, you can download them from following URLs,

XXXXXXXXXXXXXXX

the total file size of these EXE files is more than 20MB, so we feel difficulty to send them to you via email, please understand.

VeryPDF

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