Thank you for your answer (and sorry for my bad English).
>>We apologize for any inconvenience this may have caused to you, can you please let us know what problem did you encounter on your Windows 7 system? What error message can you get?
I did not get any error message. When I try to convert a file HTML Converter are stopping to work. I send you for example the log file:
(Because this file is in German I translate it to bad Engish;-).)
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Website gefunden. Warten auf Antwort... (Web site found. Waiting for reply.)
Download beginnen von Site: (Begin to download from site:) file:///D:/CDs/Agnes/Agnes03/test.html
Download von Site: (Download from site:) file:///D:/CDs/Agnes/Agnes03/test.html
Auf file:///D:/CDs/Agnes/Agnes03/test.html wird gewartet... (Waiting for file ....)
Fertig (Ready)
Auf
file:///D:/CDs/Agnes/Agnes03/Russische%20Lyrik%202_files/XXXXXX/users/ms_elvin/rubric/1234570/index.html
wird gewartet... (Waiting for file ...)
Fertig (Ready)
Auf
file:///D:/CDs/Agnes/Agnes03/Russische%20Lyrik%202_files/XXXXXXX/users/ms_elvin/rubric/1234570/index.html
wird gewartet... (Waiting for file ...)
Conversion time = 2387ms
D:\CDs\Agnes\Agnes03\Russische Lyrik 2.html ==> C:\aaa\a1.pdf, result=ERROR
TickCount = 2387ms(2.39s)
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It seems to me, that the PDF-Writing do not work.
>Also, are you using 32bit Windows 7 or 64bit Windows 7 system?
64-bit Windows 7
>Additionally, if you have purchased our product, please also email to us your Order ID, if so, we will able to assist you quickly.
Thank you!
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Do you have administrator privilege to the CMD window? If not, please launch a CMD window by administrator privilege, and run htmltools.exe in this CMD window to try again, we hoping administrator privilege will help you to solve this problem.
You can also add -debug parameter to the htmltools.exe application, -debug parameter will print detailed log message to console, the log message will helpful for you to find out where is wrong quickly,
htmltools.exe -debug C:\in.html C:\out.pdf
VeryPDF
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That was a very good hint. So I have seen, that my PC could not access to the program directory. All files were write protected. I have changed this. Now I can use the program.
Thank you very much!
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