We have installed doc2pdf on one machine but don’t want to use that machine anymore, we now want to use another. In terms of transferring the license over, do we just run Add/Remove programs and uninstall from the first machine and then install it on another machine and enter in the registration key? Is there anything else we need to do?
Thanks for your message, you can simple uninstall the product from old PC, install it to your new PC, register it by your original license key, then you can use it on your new PC properly.
Thanks for your prompt reply.
Ok the situation is that on one computer that we’ve got doc2pdf installed on, we get this message when we try to run it manually from the command line to convert a multi page tiff to single page tiffs.
When we uninstall it and install it on another computer we don’t get this message on the other computer. In both cases when we install the program we register it so it’s not a trial version. We perform the same installation steps on both machines so there’s no reason it shouldn’t work in the same way on both.
Can you tell us why the ‘trial version’ message appears on one machine but not another?
You can delete following item from registry first,
Print a document to docPrint, you will see a registration prompt dialog, please input your license key into it, you can register it properly.