Support,
We had a situation with PDF Split/Merge that the server user had to be changed. When that happened, the red watermark started appearing in the footer of the documents as if PDF Split/Merge was running in trial mode. We opened PDF Split/Merge in interactive mode and it started processing in batch without the red watermarks in the footer of the documents.
Is this the process that should be taken if a user is changed? We are looking for some guidance as to what should happen in this situation in the future so our production documents do not contain the red watermarks.
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Did you changed the user account after you registered it? PDF Split-Merge product is licensed by per user. You will need to purchase a license key for each user who wish to use the PDF Split-Merge product.
If you wish move the License for PDF Split-Merge product, please by following steps to try,
1. Please login your system under Administrator or your user account, please make sure that you have read/write privileges to system32 folder,
2. Please delete "pdfpg.dat" from your system32 folder,
3. Please run PDF Split-Merge from "Start"->"Programs" menu, and input your registration key,
4. Then you can split or merge your PDF files without watermark from current user account,
If you wish call pdfpg.exe from a web service application, e.g., PHP, ASP, C#, .NET applications, you need purchase the PDF Split-Merge Command Line Server License or Developer License,
https://www.verypdf.com/pdfpg/index.html#dl
after you purchased PDF Split-Merge Server License or Developer License, you can run pdfpg.exe to split and merge PDF files without any restrictions.
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