PDF camp not printing MS Word docs

Product's name:  PDFcamp Printer (PDF Writer)
Product's version number: v2.3
Your Operating System: WinXP Professional
If you have purchased the software, please contain your Order ID: XXXXXXXX
Please provide a detailed description of the problem you are experiencing, including all steps required to reproduce the problem (this will greatly expedite your support request):

When I print a Word document (.doc or .docx), the .pdf is blank.  This doesn’t happen on other files;  .xls, .xlsx, .pub, .jpg, .ppt, .pptx, accdb….
If your support request has attachments, please email your support request with all attachments to us, any information you submit to us will of course be kept strictly confidential:

attached are printscreens of my steps
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I have tried print a DOCX file from MS Word 2010 to PDFcamp Printer v2.3 just now, I can create a correct PDF file without any problem.

Just for checking, please open your DOCX file in MS Word 2010, select and copy all contents to a new blank Word document, print new Word document to PDFcamp printer again, can you create a correct PDF file at this time?

additionally, you can also download PDFcamp Printer x64 v2.5 (64bit Windows) from following page to try,

http://www.verypdf.com/pdfcamp/pdfcamp.htm#dl

after you installed PDFcamp Printer x64 v2.5, please print your DOCX Word document to PDFcamp Printer, you will able save to a new PDF file properly, we hoping PDFcamp Printer x64 v2.5 will work better for you.

VeryPDF
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2 Replies to “PDF camp not printing MS Word docs

  1. Hi,
    I use PDFCamp printer 2.5 (32 bit) and I am losing content when printing files. For example, in a chart the content is lost but the chart frame is there. It happens mostly when printing PDFs. If I print a PPT to CampPDF, seldom an issue.

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