PDF2VEC on windows 7 problem

We purchased PDF2VEC a while back. I can’t find the order number though.
This is what we have,
PDF to Vector Command Line Server License PDF to Vector Command Line Server License Electronic Delivery,
The registration key is:  XXXXXXXXXXXXXXXXX
The problem we have got is when we purchased this product our computer was running window xp but we have now upgraded to windows 7 and the product does not work.

Can you help with this please.
We apologize for any inconvenience this may have caused to you, can you please let us know what problem did you encounter on your Windows 7 system? Can you please email to us the detailed error message?

There is no error message when we click send to the dos window opens and closes but no eps is created.
Just for checking, please run following command line in CMD window to try again, can you convert your PDF file to EPS file properly by following command line?


pdf2vec.exe C:\in.pdf C:\out.eps


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