AutoCAD DWG/DXF to PDF Converter v2.2 software is fail to convert a DWG file to PDF file

Dear Support,

Just purchased your AutoCAD DWG/DXF to PDF Converter v2.2 software. We have following questions for this software,

1.    After each conversion the application has to be restarted otherwise it saves the first converted file.  It does not clear its cache even when the previously converted file is taken from the list.
2.    Although all dwg files are the same version, the conversion returns a blanc page or inserts a blanc page in front of the drawing pages.

Firstly, we had the software installed on a Vista workstation and thought Vista could be causing the problems, so we installed it on a XP workstation, but encountered the same problems.
We would appreciate your feedback and solution as soon as possible, because we have to finish this project this week.

Kind regards,
We apologize for any inconvenience this may have caused to you, can you please email to us your sample DWG files for test purpose?

Thanks for your kind reply. I have attached two drawing files.  The first one is returning a blank page and the second one is converting okay.
Thanks for your sample DWG files, the "Induction Motor 6 Watt 60MM 36-37.dwg" file can be converted to PDF file properly, please refer to the converted PDF file in attachment.

AutoCAD DWG/DXF to PDF Converter v2.2 software is fail on the "Induction Motor 3 Wat 60MM 34-35.dwg" file, we will research this DWG file shortly, we will let you know as soon as we have any finding on this DWG file, thanks for your patience.


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